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Errors and retries

Handle stable error codes and retry only safe failures.

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Public REST errors use a stable machine-readable error.code and a human-readable error.message. Branch on the code or HTTP status, not on message text.

Canonical errors

HTTP Code Meaning Retry unchanged?
401 unauthorized Bearer token is missing or invalid No
402 account_inactive An active paid account is required No
402 quota_exhausted The account has no request quota remaining No
404 not_found The requested job does not exist for this account No
409 idempotency_conflict The key was used for different input No
422 credentials_required The capability needs stored upstream credentials No
429 rate_limited The account or key exceeded its current rate Yes, after delay
500 internal_error Upscrape encountered an unexpected failure Usually, with idempotency

Capability jobs can also finish with capability- or upstream-specific error codes in the failed job representation. When Prefer: wait=N returns a failed job inline, its HTTP status reflects the known failure class. An unrecognized terminal code returns HTTP 500; HTTP 200 is reserved for completed work and idempotent replay envelopes.

Rate limits

HTTP 429 includes a Retry-After header in seconds and error.retry_after_ms in the JSON body. Wait at least that long and add jitter before retrying.

{
  "error": {
    "code": "rate_limited",
    "message": "rate limit exceeded",
    "retry_after_ms": 1250
  }
}

Safe retry policy

  • Retry rate limits after the advertised delay.
  • Retry transient transport failures and internal errors only with the original idempotency key.
  • Poll an existing pending job instead of resubmitting it.
  • Do not retry authentication, billing, credential, validation, or idempotency-conflict failures unchanged.
  • Put a total deadline and attempt limit around every retry loop.

Redaction

Job failure messages are sanitized before they enter the public response. Even so, applications should avoid copying entire upstream responses into their own logs without an additional data-sensitivity review.